top of page
  • The efficiency of the hood is low. What should I do?
    It should be turned on and off for 10 minutes before starting the cooking process and again for 10 minutes after the cooking is finished. Touch models have a timer of up to 30 minutes. The kitchen door and windows must be closed while the hood is in use. Check the building chimney compatibility.
  • The metal filter of my hood is dirty. What should I do?
    Depending on the frequency of use and your cooking habits, it should be cleaned with warm water and liquid soap every 15 days.
  • What should be the gap between the gas hob and the hood?
    It should be 65 cm on gas stove and 55 cm on electric stove. It differs in curved hoods
  • There is an odor coming from my hood. What should I do?
    Check that your chimney complies with the standards. In non-standard chimneys, you may be faced with a draft problem or a rebound of the smell. If a common chimney is used, there must be a valve in all apartments. The flap allows air to escape from the inside and does not allow the outside air to pass in.
  • What should be the hood flue measurement?
    Chimney pipe diameter should be min 125 mm. Pipe length should be 3m horizontally and 2m vertically. For longer distances, the outlet pipe should be min 150mm.
  • How should I clean my inox surface hood?
    Stainless steels are easy to clean inox. Therefore, the normal material choice in the food service and food manufacturing industries is stainless steel (inox). The smooth, non-porous surface of this material makes it difficult for bacteria and other micro-organisms to attach and survive. Of course, no material in our home is completely maintenance-free. Stainless steel (inox) is no exception. The important thing is that stainless steel (inox) is easily cleaned with the right methods and has shiny, shiny surfaces. With stainless surface care sprays, which are only used for the maintenance of stainless (inox) surfaces, you can restore your products to their original state. The products are used as a cream or as a spray. After spraying it on the stainless surface, we wipe it with a soft cloth until it is thoroughly absorbed into the surface and the appearance of the cream disappears. Of course, if there is a rough stain, it must be cleaned first. An old and simple way to shine your stainless steel (inox) built-in products is to wipe them with flour or baking soda on a soft cloth. Flour and baking soda will not only remove fingerprints, but will also make them look shiny. Ineligible Products; Scrubbing powders Washers Bleach and disinfectants (risk of corrosion)
  • How do I know if the location is suitable for installation?
    You can make the place ready by examining the general assembly and instruction booklet. You can refer to the details from the usage and assembly booklet with the product. Download assembly instruction download
  • Vitroseramik Ocaklar İçin Uygun Kaplar Nelerdir?
    Vitroseramik ocaklar, modern mutfakların vazgeçilmez parçalarından biridir. Ancak bu ocakları kullanırken dikkat edilmesi gereken en önemli nokta, doğru tencere ve tava seçimi olacaktır. Yanlış kaplar hem ocağınızın ömrünü kısaltabilir hem de yemeklerinizin yapışmasına neden olabilir. Vitroseramik Ocakta Kullanılabilecek Kaplar: Teflon Kaplı Tencere ve Tavalara: Bu kaplar, düşük ısıda pişirme için idealdir. Yüzeyleri çizilmeye karşı dayanıklıdır ve temizlikleri kolaydır. Ancak yüksek ısıya maruz bırakıldığında teflon tabakası zarar görebilir. Paslanmaz Çelik Tencere ve Tavalara: Dayanıklılıkları ve ısıyı eşit dağıtmalarıyla bilinir. Yüksek ısıya dayanıklıdırlar ancak tabanlarının düz ve pürüzsüz olması önemlidir. Emaye Kaplı Tencere ve Tavalara: Hem şık görünümleri hem de dayanıklılıkları ile dikkat çeker. Yüksek ısıya dayanıklıdır ve kolay temizlenir. Ancak darbelere karşı hassas olabilirler. Döküm Tencere ve Tavalara: Özellikle yavaş pişirme yöntemleri için idealdir. Isıyı uzun süre muhafaza eder ve yemeklerin lezzetini artırır. Ancak ağırdırlar ve temizlikleri diğer kaplara göre daha zordur. Seramik Kaplı Tencere ve Tavalara: Sağlıklı pişirme için tercih edilir. Yapışmaz özellikleri ve çizilmeye karşı dayanıklılıkları vardır. Ancak yüksek ısıya maruz bırakıldığında zarar görebilir. Vitroseramik Ocakta Kullanılmaması Gereken Kaplar: Alüminyum Kaplar: Alüminyum, vitroseramik ocağın yüzeyini çizerek zarar verebilir. Ayrıca yiyeceklerin tadını değiştirebilir. Bakır Kaplar: Bakır kaplar, ısıya maruz kaldığında oksitlenir ve ocağın yüzeyine zarar verebilir. Cam Kaplar: Cam kaplar, ani sıcaklık değişimlerine karşı dayanıklı değildir ve kırılabilir. Çatlak veya Eğri Büzgü Kaplar: Bu tür kaplar, ocağın yüzeyine zarar verebilir ve yemeklerin düzgün pişmesini engelleyebilir. Vitroseramik Ocak Kullanımı İle İlgili Önemli Noktalar: Ocağı Isıtmadan Önce Kapları Yerleştirin: Bu, hem ocağın ömrünü uzatır hem de enerji tasarrufu sağlar. Kapların Tabanlarının Düz ve Pürüzsüz Olmasına Dikkat Edin: Bu, ocağın yüzeyine zarar vermesini önler. Yüksek Isıda Pişirme Yaparken Dikkatli Olun: Yüksek ısı, ocağın yüzeyini çizebilir veya çatlatabilir. Ocağı Temizlerken Sert Süngerler veya Aşındırıcı Maddeler Kullanmayın: Bu, ocağın yüzeyine zarar verebilir. Özetle, vitroseramik ocaklarınızın ömrünü uzatmak ve yemeklerinizi güvenle pişirmek için doğru kapları seçmek çok önemlidir. Yukarıdaki bilgiler ışığında, mutfaklarınız için en uygun kapları seçebilirsiniz.
  • Sensor button not working
    The main reason for the sensor button not working is wet fingers or surface, which can impair the function of the control panel. The touched contact surface is too small. The contact should be near the sensor. As a solution, make sure your fingers are dry and the control panel is dry and clean. Make sure to touch the sensor with your finger as horizontal as possible so that there is sufficient contact surface. Make sure you put your finger in the right place while working.
  • The device does not work
    Have an authorized electrician check whether there is power in the socket. If you are going to do this process yourself, after taking the necessary precautions; Ex. Check the function of the socket with a lamp. If the outlet does not work, check if the residual current relay or fuse has blown. Fuse and residual current relay are for your safety. It is activated when there is an overload or a short circuit in the electrical circuit. Check if other devices in the electrical circuit are causing overload. If necessary, contact an electrician.
  • It's warming up
    The main reason for this problem is In the area around the electric hotplate, the temperature can rise up to about 550°C. Although glass ceramic has low thermal conductivity, the temperature around the electric hotplate may rise. When the area around the electric hotplate becomes very hot, the surrounding area may also reach a high temperature. High temperature cookware can also increase the temperature around the electric hotplate. As a solution, do not use a cookware that is larger than the range of the electric hob. Do not move the hot pan around the electric hotplate. The openings between the electric hotplate and its surroundings may be very narrow in some areas. This is a normal situation that also applies to hobs manufactured by other manufacturers.
  • Mains voltage too low
    The reason for this malfunction is the mains voltage is too low. As a solution, turn off the hot plate. Wait a few seconds and turn it back on. If the indicator does not go out, contact your electricity supplier.
  • Color change / stain on the stove
    This is a common problem with glass products. The reason is that food residues, water or lime residues that are not removed deepen every time you cook. A stubborn layer is formed that looks like the glass-ceramic surface will fade. Silvery iridescent marks are caused by pots or pans with aluminum bases. When the pans are moved, the soft aluminum is scraped off. A thin layer forms on the glass ceramic. If it is not completely removed after cooking, a new layer will form the next time you cook, which will become more and more difficult to remove over time. As a solution, you can use a stainless steel cleaner, which is also suitable for glass ceramics, to remove the stain layers that seem to fade. Pour the undiluted cleaning product onto the glass ceramic when the hob is cold and wait a long time for it to take effect. Then scrub hard and finally remove all residue with water. Dry the stove thoroughly. You may need to repeat the cleaning several times. You can continue to use aluminum-based pots and pans. Lift the cookware slightly while moving it on the glass ceramic. Clean your hob using only a suitable glass ceramic cleaner. Do not use any cleaning products on the hob before the hob has cooled down. Otherwise, dark spots may occur that you cannot remove later.
  • Crackling or rattling sound coming from the stove
    Cooking pots consist of different materials. These noises can be caused by operation. The sounds produced in this case are normal. It is not a technical malfunction.
  • My device is stuck in lock position
    The electronic card system is controlled on your device. This is due to fluctuations in mains electricity. If you encounter such a problem, cut off the electricity of your device from the main fuse for about 10-15 seconds and run it. The device will be back to working condition after resetting itself.
  • How do I know if the location is suitable for installation?
    You can make the place ready by examining the general assembly and instruction booklet. You can refer to the details from the usage and assembly booklet with the product. Download assembly instruction download
  • How should I clean the surface of my hob?
    Glass surface cleaner can be used for glass hobs, and chemical-free, ammonia-containing detergents can be used for steel hobs, and steel paste can be preferred for the maintenance of steel hobs. Pay attention to the following points; ■ Do not use a high-pressure cleaner or steam jet. ■ Do not use flammable materials such as acid, thinner, benzene and benzol when cleaning your hob. ■ Never use abrasive cleaning agents and materials when cleaning your hob. diluted dish soap or dishwashing liquid,Never on your stove; ■ Do not use cleaning agents containing high alcohol content, ■ Hard scouring sponges or steel wool, ■ Do not use any aggressive cleaners such as oven spray or stain remover, ■ Do not use sharp or abrasive cleaning agents, ■ Do not wash the parts in the dishwasher, wash your new sponge thoroughly before use.
  • Is there a gas cut-off safety on my stove?
    The gas safety system cuts the gas in case of overflow and wind-induced furnace flame while the hob is on. Check the side of the fireproof eye for control. If there is a copper rod other than a porcelain white lighter, your device is safe.
  • How should I clean gas stove burners and grills?
    Do not wash in the dishwasher. Take the grates from their places and clean them with a sponge, dish soap and hot water. Remove the burner body and cover. Clean with sponge, dish soap and hot water. Make sure that the gas outlet gaps in the burner bodies remain clean and unclogged. Spark plugs should be cleaned with a small soft brush. Gas burners will only work if the spark plugs are clean. Food residues on the burner bodies should be cleaned with a cloth dampened with dishwashing liquid and hot water. A small amount of water should be used.Water must not reach the inside of the device. Make sure that the injector hole is not blocked and not damaged while cleaning. After cleaning, dry all parts thoroughly and make sure that the burner bodies and covers are positioned properly. If you do not place the parts properly, it will be difficult to light the burners. Place the grates where you bought them. You can obtain the cleaners we recommend for cleaning the grills from our customer service or authorized service
  • Lighters are constantly flashing. What should I do?
    In the event of liquid overflow, the liquid must be immediately cleared from the surface of the hob. If liquid overflow is intense, liquid may escape around the button in the furnace, and in case of contact with the switches, the furnace ignition group does not work or flashes constantly. Care should be taken to avoid liquid overflow. Disconnect the device from electricity, remove the plug. Let it dry for one to two days. If the problem persists, contact our nearest service station.
  • When my hob heats up or cools down, it crackles. Is this normal?
    Yes. Metal parts in your hob may make such noises as they heat up or cool down. Metal parts expand as they heat up and return to their original dimensions as they cool. It is normal to hear crackling sounds from your stove during this process.
  • The flames in the hearth are irregular and at varying levels. What could be the problem and how can I fix it?
    This problem may be caused by hotplates, gas type, gas flow (check the hood) and airflow in the room. When you encounter the problem of irregular flame, you should first check the furnace bodies and heads. Make sure these parts are clean, dry and properly seated. The holes in the bodies of the hotplates can be clogged with splashed or spilled waste. You need to clean these parts regularly. If the body remains wet after cleaning, irregular flaming may continue. Irregular flames can also be caused by pressure irregularities in the gas supply. Gas stoves are of two types, tube and natural gas. These furnaces are manufactured to work with gases with different pressures. Connecting a gas stove to natural gas and connecting a natural gas stove to a cylinder can cause flickering and irregularities in the flames. Pressure variations in the gas source create the same problem. In this case, you can change your tube or have your stove's natural gas connection checked. Air circulation in your kitchen can also affect your stove's flames. The flames may flicker and go out when the hob is placed near a window or where there is a high draft. This may have consequences that threaten your health. You can overcome this problem by placing your stove where it will not be exposed to wind or drafts. If the problem persists despite these solutions, you should contact our nearest authorized service.
  • My stove's ignitor is not working. What could be the problem and how can I fix it?
    Failures in the electrical connection often cause the igniter to fail. If you don't hear a sound when you press the ignition button, the stove or igniter may not be getting power. First you need to check the electrical connection. If there is a sound when you press the button, but there is no ignition, the problem may be caused by the gas connection. Check the gas connections of your stove and make sure that the flow is provided. Ignitors may not work when wet or clogged with food debris. If there is an ignition sound but the gas does not ignite, make sure the igniter is not blocked. You can start using the igniter, which you cleaned with a sponge and dish soap, after thoroughly drying it with a clean cloth. Heavy pots can cause the igniter to break or warp. Compare the igniters and check if there is a difference in the appearance of the non-working. If you see a defect in shape, you should apply to the nearest authorized service.
  • My stove's burners melted. What should I do?
    Do not use the burner melting eye. The reason for this problem is that the black back cap is not placed correctly. This problem, especially in the big eye, is due to the high burning calories and the incorrect placement of the back hat. Please contact our authorized service for the new burner.
  • My stove's glass exploded, what should I do?
    Turn off the gas of your stove first from the buttons and then from the hood. Please contact our nearest service station.
  • Will the glass of my glass stove explode?
    All of the glass used in your furnace is produced by going through processes that can be inspected online in a single line-single product production track. There are several reasons why the stove glass may burst. Things to consider are: ■ Protect the surface against sharp and sharp materials ■ Take care to use the correct containers in the correct compartments. Do not cook with large pots or cauldrons by burning all the eyes. ■ Correct assembly and installation should be done. Attention should be paid to the distance between wall, hood and aspirator in accordance with the standards (references are given in the instruction booklet).
  • Cast grills do not remove dirt. What should I do?
    Grilling is one of the healthiest cooking methods, but unfortunately, it is not used as a daily cooking method in many people's kitchens. The main reason for this is that they are difficult to clean. Animal fats flowing from the meat cooked on it make cleaning even more difficult. However, you can easily clean the grills by paying attention to a few small points. Considerations Before Using the Grill If you want the grill to be cleaned easily after use; Before using it, you should pay attention to a few details. Before use, the grill should be lubricated abundantly with oil. This lubrication process is done in order to prevent all the cooked food from sticking to the grill. This makes cleaning the grill extremely simple. Even if you do not have the chance to find oil, you can grill the fatty parts of the meat you will cook. Practical Details for Cleaning Grills After the cooking process is finished, if you clean the grill with a grill brush before it gets cold; It will be easier to clean with water. In the grills left to cool, all kinds of sticky substances dry out and become residues that are difficult to remove. It's not just food residues; Frozen animal fats are also extremely difficult to clean. After this process, you can let it cool. After it cools down, you should put on gloves and wash the grill using very hot water. You should also use oil solvents that will act with hot water at this stage. After showing the degreasing effect, you should thoroughly wash and rinse the grill with the help of a sponge, hot water and detergent. Another method is to spray glass cleaner on the grates before they cool down. However, in this method, you should pay attention to the fact that the glass cleaner is completely free from the grill afterwards. When the glass cleaner is squeezed while hot, the dirt will be removed from the grill before it dries. Afterwards, it is important to wash and rinse abundantly with hot water, detergent and sponge. Cleaning of Cast Grids Cleaning the cast grids; it is easier than steel gratings because it does not hold much residue on the casting; It is a material that can be easily released even if it holds. Rock salt can be used for cleaning cast iron grates. After pouring the rock salt on the grill, the grill should be lightly rubbed with the soft side of a non-wet dish sponge. Thus, the grid, which is cleaned of dirt, can be cleaned in the standard way with detergent and sponge.
  • Your stove knobs melted. What should I do? (Copy)
    Pots and pans suitable for cooking zones should be used. Only use pans with a flat and thick bottom. Do not cook without a lid or with the lid half ajar. You waste energy. Center the container exactly on the burner or plate stove, do not put weight on one side. Otherwise, it may overturn. Do not put large pots on the burner near the control knobs. It may cause damage due to excessive heat. Always place the lids on the grill, never directly on the burner. Before starting the appliance, make sure that the grill and burner caps are in the correct place. If not used, the flame ring may expand and melt the button. This is a usage error. Please contact our nearest service station.
  • How do I know if the location is suitable for installation?
    You can make the place ready by examining the general assembly and instruction booklet. You can refer to the details from the usage and assembly booklet with the product. Download assembly instruction download
  • The surface of my Enamel / Inox stove is scratched.
    Hard sponges, scouring pads, cleaning materials containing particles and sharp objects should not be used for cleaning painted and enameled parts, glass surfaces, buttons, otherwise the surface of the product will be scratched. After cleaning, it must be rinsed and dried. Detergent and water remaining on the surface can damage the surface over time.
  • How should I clean gas stove burners and grills?
    Do not wash in the dishwasher. Take the grates from their places and clean them with a sponge, dish soap and hot water. Remove the burner body and cover. Clean with sponge, dish soap and hot water. Make sure that the gas outlet gaps in the burner bodies remain clean and unclogged. Spark plugs should be cleaned with a small soft brush. Gas burners will only work if the spark plugs are clean. Food residues on the burner bodies should be cleaned with a cloth dampened with dishwashing liquid and hot water. A small amount of water should be used.Water must not reach the inside of the device. Make sure that the injector hole is not blocked and not damaged while cleaning. After cleaning, dry all parts thoroughly and make sure that the burner bodies and covers are positioned properly. If you do not place the parts properly, it will be difficult to light the burners. Place the grates where you bought them. You can obtain the cleaners we recommend for cleaning the grills from our customer service or authorized service
  • Your stove knobs melted. What should I do?
    Pots and pans suitable for cooking zones should be used. Only use pans with a flat and thick bottom. Do not cook without a lid or with the lid half ajar. You waste energy. Center the container exactly on the burner or plate stove, do not put weight on one side. Otherwise, it may overturn. Do not put large pots on the burner near the control knobs. It may cause damage due to excessive heat. Always place the lids on the grill, never directly on the burner. Before starting the appliance, make sure that the grill and burner caps are in the correct place. If not used, the flame ring may expand and melt the button. This is a usage error. Please contact our nearest service station.
  • The lighters keep igniting. What should I do?
    In case of liquid overflow, the liquid must be cleaned immediately from the surface of the hob. If the liquid overflow is intense, the liquid may escape from around the button in the hob, in case of contact with the switches, the hob ignition group does not work or constantly flashes. Care should be taken to avoid liquid overflow. Disconnect the device from the electricity, remove the plug. Leave it for one to two days to dry.
  • There is a crackling sound when my hob is heating up or cooling down. Is this normal?
    Yes, this is normal. Metal parts in your hob may make noises like this as they heat up or cool down. Metal parts expand as they heat up and return to their original size as they cool down. In this process, it is normal to hear crackling sounds from your hob.
  • The flames on the hob are uneven and at different levels. What could be the problem and how can I solve it?
    This problem may be caused by the hotplates, the type of gas, the gas flow (check the coil) and the air flow in the room. When you encounter an irregular flame problem, you should first check the hob bodies and heads. Make sure that these parts are clean, dry and correctly positioned. The holes in the hotplates can become blocked by splashes or spillages. You should clean these parts regularly. If the body remains wet after cleaning, irregular flames may persist. Uneven flames can also be caused by pressure irregularities in the gas supply. There are two types of gas hobs: tubular and natural gas. These cookers are manufactured to work with gases with different pressures. Connecting a tube hob to natural gas and a natural gas hob to a tube can cause flickering and irregularities in the flames. Pressure changes in the gas supply can cause the same problem. In this case, you can change your cylinder or have your hob's natural gas connection checked. Air circulation in your kitchen can also affect the flames of your hob. When the hob is placed in front of a window or in a place with high air flow, the flames may flicker and go out. This can have health-threatening consequences. You can overcome this problem by placing your hob in a place where it will not be exposed to wind or drafts.
  • The igniter of my hob is not working. What could be the problem and how can I solve it?
    Faults in the electrical connection often cause the igniter not to work. If you do not hear a sound when you press the ignition button, the hob or the igniter may not be receiving electricity. Firstly, you should check the electrical connection. If you hear a sound when you press the button but ignition does not occur, the problem may be caused by the gas connection. Check the gas connections of your hob and make sure that the flow is ensured. Igniters may not work if they are wet or clogged with food debris. If the ignition sounds but the gas does not ignite, make sure the igniter is not blocked. Clean the igniter with a sponge and washing-up liquid, dry it thoroughly with a clean cloth and you can start using it again. Heavy pots can cause the igniter to break or warp. Compare the igniters and check if there is a difference in the appearance of the one that does not work. If you notice any deformities, you should contact the nearest authorised service centre.
  • How do I know if the location is suitable for installation?
    You can make the place ready by examining the general assembly and instruction booklet. You can refer to the details from the usage and assembly booklet with the product. Download assembly instruction download
  • How can I clean my built-in oven?
    Regular cleaning prolongs the life of your oven, reduces the possibility of unexpected problems and maintains its performance. Don't forget to unplug your oven before you start cleaning. By cleaning your oven after each use, you can prevent food residues from accumulating and forming tough dirt. Accumulated dirt may burn in subsequent use, causing bad odors and smoke. You can wipe the inner and outer surfaces of your oven with a non-abrasive detergent and a soft cloth or sponge.
  • My built-in oven is emitting smoke while operating. How can I solve my problem?
    If you are starting your oven for the first time, the source of the smoke may be oil and preservative residues from the manufacturing process. It is normal for these residues to burn and form smoke at first use. If the formation of smoke continues in subsequent uses, the problem may be leftover food residues and oils from previous uses. You can prevent this by cleaning your oven regularly. If dark and dense smoke continues to emerge after cleaning, you should turn off your oven immediately and apply to the nearest authorized service.
  • My built-in oven does not cook all the dishes equally. How can I solve my problem?
    For ideal cooking, it is extremely important that the air circulation in the oven is smooth. You may be using aluminum foil inside your oven for different cooking methods or for an easier cleaning. However, the aluminum foil used especially on the lowest shelf of the oven reflects the heat back, making it difficult to control the heat and air flow inside the oven. This may prevent the food from being cooked evenly. Overfilling your oven also affects air circulation. Disrupted airflow can cause some parts of your oven to be hotter than others. This can cause different parts of your food to cook at different rates. You can avoid this problem by learning the amount of food your oven can cook at one time from the user manual. Positioning the baking trays and grills flat in the oven also helps to cook evenly. You can refer to your oven's instruction manual for the correct placement of trays and cooking utensils. If your food is not cooked evenly despite all these suggestions, make sure your oven's turbo engine and resistances are working properly. If you think there is a problem with these parts, you should contact the nearest authorized service.
  • How do I know if built-in products are suitable for my kitchen?
    You can test the suitability for your kitchen by considering the technical drawings and assembly dimensions in the user manual of each of our products. The dimensions of the product and the dimensions of the place to be entered are specified in the technical drawings.
  • What should I pay attention to when starting the product for the first time?
    You should try a few times to get the right yield. Your old product has become a habit due to wear and non-working parts. You can find the right settings only by making different dishes with your new product. This is due to factors such as the correct operation of the parts and the new insulation. It is normal to have an odor in the first run. Our recommendation will be to run it empty after the first installation, which will ensure that the protective oils remaining in the device manufacturing will burn.
  • I turned off my oven. The fan continues to run.
    The oven cools its body for safety purposes until the oven temperature drops below 65 degrees. The cooling fan turns off automatically when the temperature drops below 65 degrees. In order to prevent the accumulation of heat behind the oven from damaging the coating, it is provided with a temperature control piece attached to the device that controls the temperature
  • What should I do if there is an electricity leakage?
    If there is a leak in the first use, contact your sifter installer. If you encounter a problem later, please contact our authorized service as soon as possible.
  • What should be the space between the built-in oven, cabinet, cabinet?
    In order to ensure that the hot air formed in the cabinet while the built-in oven is working, there should be a min 175 cm2 (500 mm width X 35 mm depth) free space inside the cabinet cabinet after the oven is installed. In case of insufficient or lack of ventilation in the cabinet, the furniture coverings may be damaged and cause evaporation on the oven door.
  • The lamp of my built-in oven does not turn on.
    The lamp also has a certain lifetime and it is normal for it to burn out after a certain use. Lamp replacement is very easy. First, unplug your oven. Then, remove the lamp glass (Figure-A) by turning it as shown. Remove your new lamp by pulling it towards you slowly (Figure-B). After installing the new lamp, install the protection glass in the opposite direction of removal. Check your oven by plugging it in. If it does not work, contact the nearest service station.
  • Can the oven glass be removed and cleaned?
    The glass of your oven is designed as a double layer in accordance with the standards. During cooking, food vapors inevitably leave stains and need to be cleaned. For this process (Figure-A), pull the glass towards you by holding the part away from you in a horizontal line. The edge of the glass with the oven pot will come out and slowly lift it up at an angle of 30 degrees. The glass will be removed and you can easily clean it. After cleaning, place your oven glass (Figure-B) on the part closest to you first as it appears, at an angle of 30 degrees, using a little force. Then, place it in the slot that corresponds to the far part of you and slowly let go of the glass.
  • What are the points to be considered before product assembly?
    It is necessary to pay attention to the compatibility of the built-in product dimensions you have chosen with your kitchen cabinets and countertops. If your kitchen is not ready, you can contact your cook and request that he prepare the areas where the products will be entered and mounted in line with the dimensions of the products. Our assembly team does not assemble products that do not have the areas where the products will enter. Please make sure that these preparations have been made before making an appointment for assembly. For wall-mounted hoods and aspirators, you must provide a 12cm accordion flue pipe.
  • How do I know if the location is suitable for installation?
    You can make the place ready by examining the general assembly and instruction booklet. You can refer to the details from the usage and assembly booklet with the product. Download assembly instruction download
  • The suction power of my aspirator  has decreased. What could be the problem and how can I fix it?
    The reason for the decrease in suction power of your aspirator may be clogged filters or the ventilation system. The hood can become covered with oil and dirt in a short time. An aspirator performance in this situation decreases. Remember that an hood that is neglected to be cleaned can pose a fire hazard. You can find detailed information about aspirator cleaning in our related question. If the problem persists after cleaning, the motor of your aspirator may have failed. For problems with the engine and other non-removable parts, you should contact the nearest authorized service. If your aspirator is not sucking the air as you wish, even though its suction power does not decrease, the problem may be its capacity or location. When buying an aspirator, you need to consider the size of your stove and kitchen. The distance between the hob and the appliance also affects the suction power. As the distance between it and the stove increases, the amount of air that the aspirator can draw decreases. For a better performance, you need to leave a 65 cm gap between the hob and your appliance.
  • How and how often should I change the carbon filter of my aspirator?
    Carbon filters become saturated over time and need to be replaced. This process is related to your cooking habits. These filters cannot be washed and reused. If your hood has a carbon filter, you should replace it at least every four months. This period can be shortened according to your frequency of use.
  • How and how often should I clean the metal filter of my aspirator?
    The metal filter should be cleaned every two months. This period may be shortened depending on your frequency of use. Oils accumulating in the metal filter can form layers, making cleaning difficult. To soften the dirt, you can fill a container in which you pour detergent or oil remover with hot water and leave the filter for a while. You can then clean the filter with a sponge or soft brush. You should clean your metal filter every two months. You can also wash this filter in the dishwasher. Make sure the filter is completely dry before replacing it.
  • How do I know if my aspirator is carbon filter or metal filter?
    If you did not specify when purchasing, your device comes with a metal filter as standard. All hoods are equipped with a metal grease filter. Some devices also have a carbon filter. You can find out if your aspirator has a carbon filter by looking at its user manual. Cleaning the metal grease filters every two months depending on the frequency of use; carbon filters need to be changed every four months, depending on the frequency of use.
  • How to clean the aspirator?
    Especially if you are frying frequently, your hood will soon form oil and dirt residues. Regular cleaning will keep your device performing better and running smoothly for longer. The hood, which is neglected to be cleaned, may pose a fire hazard. Do not forget to unplug the device before cleaning. You can wipe the inner and outer surfaces of your hood with a non-abrasive detergent and a soft cloth or sponge. Be sure to rinse and dry surfaces thoroughly to avoid detergent residue or water spots. In addition to all this information, you can also assist the cleaning process with surface cleaners obtained from authorized services. Aspirator filters also require maintenance. All models have a metal oil filter. Others have an additional carbon filter. The metal filter can be cleaned and reused. Carbon filters need to be replaced with new ones. The filters are behind the cover on the bottom surface of your device. You can learn about the filter features, location and how to remove it by examining the user manual of your device. The metal filter should be cleaned every two months. This period may be shortened depending on your frequency of use. Oils accumulating in the metal filter can form layers, making cleaning difficult. To soften the dirt, you can fill a container in which you pour detergent or oil remover with hot water and leave the filter for a while. You can then clean the filter with a sponge or soft brush. You should clean your metal filter every two months. You can also wash this filter in the dishwasher. Make sure the filter is completely dry before replacing it. Carbon filters become saturated over time and need to be replaced. These filters cannot be washed and reused. If your hood has a carbon filter, you should replace it at least every four months. This period can be shortened according to your frequency of use. After removing the filters, it's a good idea to check the inside of your device. Aspirator oil and dirt residues that have not been cleaned for a long time may leak from the filters and move towards the ventilation section. You can clean the accumulated dirt in this section with a non-abrasive detergent and a cloth. Make sure the interior and the filter are completely dry before inserting the filter.
  • My oven is not working?
    Check the product energy supply. Make sure that the 220 volt power supply of your electrical network is normal. Pay attention to the points stated in the instructions for use. After the thermostat of the oven is adjusted, the timer will not work without setting the time.
  • My oven is not cooking well?
    Before cooking in the oven, preheat the oven by operating it at high temperature for 10 minutes. Then insert the trays. Make the tray shelf settings, thermostat temperature and time settings in the order specified in the user manual. Prefer TURBO cooking for food types and static cooking for pastries.
  • Is the oven burning the top or bottom of the food?
    Check the tray shelf height. Check the thermostat (heat) setting. If the heat setting is high, lower it. Check the time setting. If the timing is high, lower the time setting. NOTE: The data in the user manual are obtained with 220 volts constant energy supply.
  • My oven blows fuse?
    Check your mains electricity and fuse board. If the problem persists, try your oven in another room. Change your insurance.
  • My churning machine does not produce oil.
    The first thing to be used in the churn machine is yogurt, not milk. Your device extracts fat from yogurt. Yoghurts bought from markets are not suitable for oil extraction as they are processed. For this, you need to obtain yoghurt from the milk (yield varies according to animal and climatic conditions).
  • The amount of oil I get in the summer has decreased.
    Since the water you add to the yogurt you get in winter is cold, the yield is higher. To increase the amount of oil to be obtained, it will be useful to add ice water to the yogurt.

©2024 by Bari Built-in and Home Appliances

bottom of page